Back in 2008, our founder, Lionel Ong was an outsourced IT engineer when he observed the inefficiency in the outsourced IT support industry. After an incident where he could not get away to support a client that was in trouble simply because he was scheduled to be placed at another client, he decided there has to be a better way of supporting clients and giving them consistent results instead of fire fighting.
He started Blazon Technologies in 2011 after ex-clients asked him to support their network. He looked at himself as the clients’ IT department and worked on giving them a stable network by implementing the best IT practices instead of only fixing things when they break down. Along the way, he researched for ways to replicate that result to new clients and discovered that only proactive managed services can deliver that.
Today we offered managed services so all of our clients can experience the support and consistent result our founder wanted to deliver since that incident. In recent years, with the rise in cyber security threat, we have also added cyber security services as part of our managed service to protect our clients’ network. Ultimately our clients can focus on their core competency to thrive in their industries, knowing that they have an IT partner who is always supporting them from behind.
To improve the standard of outsourced IT support in Singapore and deliver Stable, Secure and Simple IT for our clients.
Lionel’s Quote On IT Support
A stable and secure network is great for our clients’ business, but they don’t come to us just for that. Clients come to us because they want things to be simple. What is simple to them? “If there is anything related to IT, just let Blazon settle.” That is what they want.