Do you have long resolution time for your reported IT issues?

Do you feel you have no control over certain aspect of your business, especially when IT is involved?

Do you worry nobody may be able to help you with your IT issues?

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So your ex-employee leave the company on bad terms and he/she did one of the following to the email with her

Case 1 – The ex-employee deleted some email a few days or week before her last day?

Case 2 – The ex-employee set a password on the email PST file, then claim to have forgotten or has never set any in the first place?

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Whenever we get into a discussion around recovery SLAs, it always starts with the customer saying the same thing. Terms like “immediately”, “ASAP”, and “yesterday” come up, to which we start the discussion of what’s truly attainable.

What’s attainable really revolves around what you want to invest in keeping a system running in the first place; if you truly can’t afford a system to go down, perhaps looking into redundant systems or virtualization should be on the table first. But, assuming you are more interested in just having as fast a recovery as possible instead, there are two factors to consider:

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You already trust the planning, installation, configuration and support of your company’s servers, data and workstations to a trusted provider (hopefully us) and now you’re thinking about what to do with recovery.

You probably have a pretty good handle on it – you’ve invested in a tape system, have a tape rotation schedule, even use off-site tape storage. But you keep hearing about outsourcing and wonder what all the noise is about. Providers like us are pushing cloudbased backup & recovery – some (like us) even use terms like “hybrid cloud” and this is all very new and uncertain.

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Confucius once said… “In the world there are many different roads but the destination is the same.” While we’re quite certain he wasn’t talking about backup and recovery of your workstations, servers and data, there is an application in there somewhere. There are many ways to provide backup of your most precious data and devices – and they all lead to the same destination – an ability to recover. But are they all the same?

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Many businesses and companies rely on data, network and computing for their very survival. While this has become normal occurrence in today’s information age, the risk of losing important data could mean losing tens of thousands of dollars in an instant. Having an operational critical server breakdown could mean losing everything in the ever-changing game of business.

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Nowadays, almost everyone relies on technology and the Internet. From online games to office work, almost anything and everything can be done using a computer. Many business establishments also rely on the computer by storing some of their most valuable records and information in their computers. Unfortunately, many companies and enterprises fail to recognize the importance of backing-up important files and records.

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If you have a server and you’re not backing it up, you are tempting fate. It’s only a matter of time before something tragic will happen: a hardware failure, a hacker, or a corrupted Windows update. Something will bring that server down and do everything it can to take your data with it. Here are some type of backup you can consider for protecting your servers before any disaster happen.

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Since the new of the hack is released, it seem the situation has worsen for Sony as each day goes by. From leakage of scripts, celebrities’ confidential information to virus that wipe out data from the network, just how much worse can it get? While there are 7 outrageous things you can learn from the leak, there are several lessons businesses can take away from this big event.

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When you mention the term ‘disaster recovery,’ most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren’t seasonal.

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